QuEST Forum Sustainability Assessor Tool is an online tool which is used to benchmark an organization’s approach to sustainability against best practice. It provides a performance rating which measures your performance against industry best practices in ten different elements of sustainability. In addition to the benchmark assessment, users get a personalized, ranked set of improvement recommendations. The ranking of their custom improvement plan is based on your priorities, your customers priorities and the ease of implementation and impact on the bottom line.

Benefits of Using the QuEST Forum Sustainability Assessor Tool

• Reduced CSR and supply chain risk
• Reduced costs and increased profitability
• Increased sales

This service level is set for the usage of a measurement that has already been standardized. This tier is self-managed and designed for users in need of a vehicle to anonymously benchmark.

Includes:

Setting up of measures
Ability to self-control user access and submissions
Self-pulled data
Ability to revise or add measures

Annual pricing:

Pricing is for the initial 12 month period and up to 25 participants
Longer studies and/or more than 25 participants subject to negotiation
For more information, contact us directly at baas@questforum.org

The TL 9000 Individual Certification Exam is for persons wishing to satisfy the knowledge requirement for certification as a TL 9000 Practitioner or TL 9000 Expert. This roughly one hour exam consists of two parts. The first part covers the TL 9000 Requirements and Implementation. The second part covers the TL 9000 Measurements. Both consist of 45 questions each. A score of at least 80% is needed to pass. Users should ensure they have access to a reliable internet connection before beginning the exam.

This service level is set for the usage of a measurement that has already been standardized. This tier is managed by TIA QuEST Forum and designed for users in need of a vehicle to anonymously benchmark.

Includes all Tier 1 features plus:

Setting up of measures by TIA QuEST Forum
Administrator controls user access and data submissions (sends reminders, etc.)
Administrator pulls and disseminates data outputs and results


Annual pricing:

Pricing is for the initial 12 month period and up to 25 participants
Longer studies and/or more than 25 participants subject to negotiation
For more information, contact us directly at baas@questforum.org

This 40 minute course provides an overview of the changes in the R5.7 Point Release to the TL 9000 Measurements Handbook. Participants in this course will acquire an understanding of the changes incorporated in the point release. The course concludes with a quiz and a certificate of achievement awarded to participants with passing scores. This e-Learning course is open to everyone but is required for Certification Body auditors to update their qualifications before audits can be conducted to the new revision of the Measurements Handbook.

This 40 minute course provides an overview of the changes in the R5.7 Point Release to the TL 9000 Measurements Handbook in Korean version. Participants in this course will acquire an understanding of the changes incorporated in the point release. The course concludes with a quiz and a certificate of achievement awarded to participants with passing scores. This e-Learning course is open to everyone but is required for Certification Body auditors to update their qualifications before audits can be conducted to the new revision of the Measurements Handbook.

This is a single user electronic copy of the Requirements Release 6.3 without ISO text handbook watermarked with the purchasers name and will be emailed to the email address entered on the e-shop order. This handbook is the definitive guide for implementing a quality management system. It contains ten sections, a glossary and a reference. The number of specific TL 9000 requirements are indicated in parentheses in this outline.

• Foreword – A note on the TL 9000 Quality Management System
• Preface – Explanation of QuEST Forum's goal in creating and using TL 9000
• Acknowledgements – A list of the companies and people who participated in the development of this Handbook.
• Section 1: Introduction – Lists the goals of TL 9000, states the purpose of TL 9000, benefits of implementation, relationship to ISO 9001 and other requirements, explains how the TL 9000 handbooks are developed and maintained, and defines the effective date of use.
• Section 2: Structure – Defines the structure of the handbook and terminology used.
• Section 3: TL 9000 administration – Defines the scope of registration including options and required documentation, migration path from other standards, how registrations can be publicized, how registrars are qualified, how accreditation bodies are recognized, responsibilities of certification bodies, training information and information resources.
• Section 4: Context of the organization (2) – Contains requirements covering understanding the organization and its context, understanding the needs and expectations of interested parties, determining the scope of the quality management system, and the quality management system itself.
• Section 5: Leadership (1) – Topics include general requirement of management, customer focus including communication methods and quality policy.
• Section 6: Planning (4) – Defines requirements for actions to address risks and opportunities; planning including quality objectives, customer input, supplier input, and long and short term quality planning.
• Section 7: Support (12) – Covers resources including business continuity planning, personnel, infrastructure and its security, environment for the operation of processes, monitoring and measuring of resources, measurement traceability, and organizational knowledge; competence, various aspects of training, and operator qualification; quality awareness; communication; and documented information.
• Section 8: Operation (57) –Extensive information about operational planning and control including life-cycle model; requirements for products and services covering customer communication, requirements determination and review, and changes to requirements: design and development planning including project plans, risk management, test planning, integration planning, configuration management, product computing, development process measurement, migration planning, design and development inputs, controls, and outputs; control of externally provided processes, products, and services; production and service provision including delivery, periodic retesting, testing content and frequency, property belonging to customers or external providers: preservation including ESD protections, packaging and labeling, deterioration, installation, operational changes, software used in service delivery, tool changes, identification and traceability, software virus protection, postdelivery activities, and control of changes: release of products and services including inspection and test documentation; and control of nonconforming outputs.
• Section 9: Performance evaluation (6) – Requirements for monitoring, measurement, analysis, evaluation and customer satisfaction; internal audit; and management review.
• Section 10: Improvement (2) – Requirements for corrective action and continual improvement.
• Glossary – Definitions of 36 terms
• ISO 9000:2015 Defined Terms – A list of ISO terms with references to their definitions

Bibliography and End References – List of 9 references relevant to the R6.3 Quality Management System Requirements Handbook

This site license covers 2-9 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This is a separate service for users in need of a measurement that has not yet been defined or standardized. This separate service is ideal if a user needs TIA QuEST Forum to facilitate a team to define the desired measure. Facilitation involves setting up meetings, leading discussions, documenting measurements and progress as well as team guidelines.
This can be added to either tiered service at an additional cost.

Includes:

Defining of a measurement
Establishment of team guidelines
Facilitation of all meetings and discussions needed to establish definitions
Documentation of measurements and progress

Annual pricing:

Pricing is for the initial 12 month period and up to 25 participants
Longer studies and/or more than 25 participants subject to negotiation
For more information, contact us directly at baas@questforum.org

This 2 hour program provides an overview of the TL 9000 Common and Hardware Measurements for implementers and auditors of TL 9000 release 5.7. The program is intended for learners who are planning to attend the QuEST Forum sanctioned TL 9000 QMS Auditing or Implementation Classes. Participants will gain understanding of the measurements requirements with respect to TL 9000 registration scope. This course provides a basic overview of the Common and Hardware Measurements associated with TL 9000 Key session topics: Relationship of measurements requirements to registration scope; Specific counting rules and normalization of Common and Hardware Measurements; General audit requirements for collecting, analyzing and reporting TL 9000 measurements. Who Should Participate: This course is a prerequisite for registrar auditors attending the QuEST Forum sanctioned TL 9000 QMS Auditing Class; This course is a prerequisite for implementers attending the QuEST Forum sanctioned TL 9000 QMS Implementation Class, where Hardware (H) is a specialty area within the scope of registration; Auditors needing a full knowledge of TL 9000 requirements and measurements; Consultants; Internal auditors; ISO 9001/QS-9000-trained auditors wishing to expand their credentials; Anyone who will be performing third-party registration audits to TL 9000. Approximately 2 hours

This is a single user electronic copy of the Requirements Release 6.3 with ISO text included handbook watermarked with the purchasers name and will be emailed to the email address entered on the e-shop order. This handbook is the definitive guide for implementing a quality management system. It contains ten sections, a glossary and a reference. The number of specific TL 9000 requirements are indicated in parentheses in this outline.

• Foreword – A note on the TL 9000 Quality Management System
• Preface – Explanation of QuEST Forum's goal in creating and using TL 9000
• Acknowledgements – A list of the companies and people who participated in the development of this Handbook.
• Section 1: Introduction – Lists the goals of TL 9000, states the purpose of TL 9000, benefits of implementation, relationship to ISO 9001 and other requirements, explains how the TL 9000 handbooks are developed and maintained, and defines the effective date of use.
• Section 2: Structure – Defines the structure of the handbook and terminology used.
• Section 3: TL 9000 administration – Defines the scope of registration including options and required documentation, migration path from other standards, how registrations can be publicized, how registrars are qualified, how accreditation bodies are recognized, responsibilities of certification bodies, training information and information resources.
• Section 4: Context of the organization (2) – Contains requirements covering understanding the organization and its context, understanding the needs and expectations of interested parties, determining the scope of the quality management system, and the quality management system itself.
• Section 5: Leadership (1) – Topics include general requirement of management, customer focus including communication methods and quality policy.
• Section 6: Planning (4) – Defines requirements for actions to address risks and opportunities; planning including quality objectives, customer input, supplier input, and long and short term quality planning.
• Section 7: Support (12) – Covers resources including business continuity planning, personnel, infrastructure and its security, environment for the operation of processes, monitoring and measuring of resources, measurement traceability, and organizational knowledge; competence, various aspects of training, and operator qualification; quality awareness; communication; and documented information.
• Section 8: Operation (57) –Extensive information about operational planning and control including life-cycle model; requirements for products and services covering customer communication, requirements determination and review, and changes to requirements: design and development planning including project plans, risk management, test planning, integration planning, configuration management, product computing, development process measurement, migration planning, design and development inputs, controls, and outputs; control of externally provided processes, products, and services; production and service provision including delivery, periodic retesting, testing content and frequency, property belonging to customers or external providers: preservation including ESD protections, packaging and labeling, deterioration, installation, operational changes, software used in service delivery, tool changes, identification and traceability, software virus protection, postdelivery activities, and control of changes: release of products and services including inspection and test documentation; and control of nonconforming outputs.
• Section 9: Performance evaluation (6) – Requirements for monitoring, measurement, analysis, evaluation and customer satisfaction; internal audit; and management review.
• Section 10: Improvement (2) – Requirements for corrective action and continual improvement.
• Glossary – Definitions of 36 terms
• ISO 9000:2015 Defined Terms – A list of ISO terms with references to their definitions

Bibliography and End References – List of 9 references relevant to the R6.3 Quality Management System Requirements Handbook

This site license covers 10-24 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This 2 hour program provides an overview of the TL 9000 Outage Measurements for auditors of TL 9000 5.7. The program is intended for learners who will be working with the TL 9000 Outage Measurements and/or are planning to attend the QuEST Forum sanctioned TL 9000 QMS Auditing or Implementation Classes. Participants will gain understanding of the outage measurements requirements with respect to TL 9000 registration scope, and apply audit requirements for outage measurements that are in line with the QuEST Forum's intent. This course provides a basic overview of the Outage Measurements associated with TL 9000, and measurements auditing in the complete Plan-Do-Check-Act cycle. Key Session Topics: Specific counting rules and normalization of Outage Measurements; Typical objective evidence required to show compliance with counting rules and normalization requirements of Outage Measurements; Relation of Outage Measurements to continual improvement. Who Should Participate: This course is a prerequisite for registrar auditors attending the TIA QuEST Forum sanctioned TL 9000 QMS Auditing Class; This course is a prerequisite for implementers attending the QuEST Forum sanctioned TL 9000 QMS Implementation Class, where reporting outage measurements is within the scope of registration; Auditors needing a full knowledge of TL 9000 Outage Measurements; Consultants; Internal auditors; ISO 9001/QS-9000-trained auditors wishing to expand their credentials; Anyone who will be performing third-party registration audits to TL 9000. Approximately 2 hours

This is a single user electronic copy of the Measurements Release 5.7 handbook watermarked with the purchaser's name and will be emailed to the email address entered on the e-shop order. The TL 9000 Quality Management System (QMS) Measurements Handbook

If you are an employee of a TIA QuEST Forum member company you can purchase the English language version online at a discount. You must first Login on this page (upper right corner) to receive the discount.

This site license covers 25-49 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This 1 hour program provides an overview of the TL 9000 Software Measurements for auditors and implementers of TL 9000 5.7. The program is intended for learners who will be working with the TL 9000 Software Measurements and/or are planning to attend the QuEST Forum sanctioned TL 9000 QMS Auditing or implementation Classes. Participants will gain understanding of the software measurements requirements with respect to TL 9000 registration scope, and apply audit requirements for software measurements that are in line with the QuEST Forum's intent. This course provides a basic overview of the Software Measurements associated with TL 9000, and measurements auditing in the complete Plan-Do-Check-Act cycle. Key session topics: Specific counting rules and normalization of Software Measurements; Typical objective evidence required to show compliance with counting rules and normalization requirements of Software Measurements; Relation of Software Measurements to continual improvement. Who Should Participate: This course is a prerequisite for registrar auditors attending the QuEST Forum sanctioned TL 9000 QMS Auditing Class; This course is a prerequisite for implementers attending the QuEST Forum sanctioned TL 9000 QMS Implementation Class, where software (S) is a specialty area within the scope of registration; Auditors needing a full knowledge of TL 9000 Software Measurements; Consultants; Internal auditors; ISO 9001/QS-9000-trained auditors wishing to expand their credentials; Anyone who will be performing third-party registration audits to TL 9000. Approximately 1 hour

This site license covers 50-74 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This 1 hour program provides an overview of the TL 9000 Service Measurements for auditors and implementers of TL 9000 5.7. The program is intended for learners who will be working with the TL 9000 Service Measurements and/or are planning to attend the QuEST Forum sanctioned TL 9000 QMS Auditing or Implementation Classes. Participants will gain understanding of the service measurements requirements with respect to TL 9000 registration scope, and apply audit requirements for service measurements that are in line with the QuEST Forum's intent. Key session topics: Specific counting rules and normalization of Service Measurements; Typical objective evidence required to show compliance with counting rules and normalization requirements of Service Measurements; Relation of Service Measurements to continual improvement. Who Should Participate: This course is a prerequisite for registrar auditors attending the QuEST Forum sanctioned TL 9000 QMS Auditing Class; This course is a prerequisite for implementers attending the QuEST Forum sanctioned TL 9000 QMS Implementation Class, where service (V) is a specialty area within the scope of registration; Auditors needing a full knowledge of TL 9000 Service Measurements; Consultants; Internal auditors; ISO 9001/QS-9000-trained auditors wishing to expand their credentials; Anyone who will be performing third-party registration audits to TL 9000. Approximately 1 hour

This site license covers 75-99 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This is a single user electronic copy of the Requirements Release 6.2 without ISO text handbook in Korean translation watermarked with the purchasers name and will be emailed to the email address entered on the e-shop order. This handbook is the definitive guide for implementing a quality management system. It contains ten sections, a glossary and a reference. The number of specific TL 9000 requirements are indicated in parentheses in this outline.

• Foreword – A note on the TL 9000 Quality Management System
• Preface – Explanation of QuEST Forum's goal in creating and using TL 9000
• Acknowledgements – A list of the companies and people who participated in the development of this Handbook.
• Section 1: Introduction – Lists the goals of TL 9000, states the purpose of TL 9000, benefits of implementation, relationship to ISO 9001 and other requirements, explains how the TL 9000 handbooks are developed and maintained, and defines the effective date of use.
• Section 2: Structure – Defines the structure of the handbook and terminology used.
• Section 3: TL 9000 administration – Defines the scope of registration including options and required documentation, migration path from other standards, how registrations can be publicized, how registrars are qualified, how accreditation bodies are recognized, responsibilities of certification bodies, training information and information resources.
• Section 4: Context of the organization (2) – Contains requirements covering understanding the organization and its context, understanding the needs and expectations of interested parties, determining the scope of the quality management system, and the quality management system itself.
• Section 5: Leadership (1) – Topics include general requirement of management, customer focus including communication methods and quality policy.
• Section 6: Planning (4) – Defines requirements for actions to address risks and opportunities; planning including quality objectives, customer input, supplier input, and long and short term quality planning.
• Section 7: Support (12) – Covers resources including business continuity planning, personnel, infrastructure and its security, environment for the operation of processes, monitoring and measuring of resources, measurement traceability, and organizational knowledge; competence, various aspects of training, and operator qualification; quality awareness; communication; and documented information.
• Section 8: Operation (57) – Extensive information about operational planning and control including life-cycle model; requirements for products and services covering customer communication, requirements determination and review, and changes to requirements: design and development planning including project plans, risk management, test planning, integration planning, configuration management, product computing, development process measurement, migration planning, design and development inputs, controls, and outputs; control of externally provided processes, products, and services; production and service provision including delivery, periodic retesting, testing content and frequency, property belonging to customers or external providers: preservation including ESD protections, packaging and labeling, deterioration, installation, operational changes, software used in service delivery, tool changes, identification and traceability, software virus protection, post-delivery activities, and control of changes: release of products and services including inspection and test documentation; and control of nonconforming outputs.
• Section 9: Performance evaluation (6) – Requirements for monitoring, measurement, analysis, evaluation and customer satisfaction; internal audit; and management review.
• Section 10: Improvement (2) – Requirements for corrective action and continual improvement.
• Glossary – Definitions of 36 terms
• ISO 9000:2015 Defined Terms – A list of ISO terms with references to their definitions

Bibliography and End References – List of 9 references relevant to the R6.2 Quality Management System Requirements Handbook

This site license covers 100+ users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This six hour program provides an in-depth tutorial of the TL 9000 6.3 requirements. The program is structured to bridge the gap between ISO 9001 and TL 9000 by summarizing the intent of each additional requirement, and its impact on telecommunications service provision. This course provides an in-depth look at the requirements of TL 9000 and demonstrates their intent and implementation through the story of one company?s journey to registration. Participants will come away with knowledge regarding the benefits of TL 9000 in relation to increased performance and customer satisfaction, and a thorough understanding of the TL 9000 Requirements and registration process. Key session topics are an overview of TL 9000 including benefits to performance and customer satisfaction, the relationship to ISO 9001, understanding the structure of TL 9000 as compared to ISO 9001, TL 9000 documentation requirements for processes, procedures and methods, a summary of each additional TL 9000 requirement including the intent and impact, formal requirements for TL 9000 registration, and the rules governing the use of the TL 9000 logo and certificates. Who Should Participate - This course is a prerequisite for everyone attending the QuEST Forum sanctioned TL 9000 QMS Auditing Class and/or TL 9000 Implementation Class. It is also recommended for auditors needing a full knowledge of TL 9000 requirements, consultants, internal auditors, ISO 9001/QS-9000-trained auditors wishing to expand their credentials, anyone who will be performing third-party registration audits to TL 9000, quality managers, implementation team members, and process owners. The course will take approximately 6 hours to complete.

This 45 minute course provides an introduction to quality fundamentals and overview of the TL 9000 Quality Management System. Participants in this course will come away with an understanding of continual improvement, the process approach, customer satisfaction and TL 9000 basics. The course concludes with a quiz and learners receive a certificate of completion. This course is recommended for anyone looking to gain a better understanding of quality and TL 9000 and may be used to fulfill the requirements in clause 7.2.C.2 of the TL 9000 Requirements Handbook.

This Site License covers 2-9 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This one hour course provides an in-depth overview of the changes between Release 5.5 and Release 6 of the TL 9000 Quality Management System Requirements Handbook. It summarizes the changes and explains their impact on the organization, its customers, and the audit process. Participants in this course will come away with an understanding of the changes incorporated in TL 9000:2016 (R6) and how they will be affected by these changes. The course concludes with an exam and a certificate of achievement awarded to participants with passing scores. This e-Learning course is open to everyone but is required for Certification Body auditors to update their qualifications before audits can be conducted to the new revision of the Requirements Handbook.

This Site License covers 10-24 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This one hour course provides an in-depth overview of the changes between Release 5.5 and Release 6 of the TL 9000 Quality Management System Requirements Handbook in Korean version. It summarizes the changes and explains their impact on the organization, its customers, and the audit process. Participants in this course will come away with an understanding of the changes incorporated in TL 9000:2016 (R6) and how they will be affected by these changes. The course concludes with an exam and a certificate of achievement awarded to participants with passing scores. This e-Learning course is open to everyone but is required for Certification Body auditors to update their qualifications before audits can be conducted to the new revision of the Requirements Handbook.

This Site License covers 25-49 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This is the test-out option for the Third Party Auditor Mandatory eLearning course. There is a time limit of four (4) hours to complete 120 questions. The four hours must be continuous; it is not possible to pause the exam once it is started. The examination is open book and it is recommended that users have access to the TL 9000 Requirements R6 and Measurements R5.0 Handbooks (plus R5.5 addendum), ISO/IEC 19011:2011, ISO/IES ISO/IEC 17021-1:2015 , and Code of Practice for the TL 9000 Certification Process r7.2 available on www.tl9000.org . If the exam is not successfully passed, the user must take the full course and will receive a $99 coupon to apply to the cost of the course. Users should ensure they have access to a reliable internet connection before beginning the exam. Passing score for the exam is 75%.

This Site License covers 50-74 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

The Third Party Auditor Mandatory eLearning course is required for all Third Party auditors who do not elect the test-out option or do not pass it. The course consists of four (4) modules with a quiz at the end of each module. The course takes several hours to complete, however it is possible to exit and re-enter the course. Following the course the user must complete an examination. The examination is open book and it is recommended that users have access to the TL 9000 Requirements R6 and Measurements R5.0 Handbooks (plus R5.5 addendum), ISO/IEC 19011:2011, ISO/IES 17025:2015, and Code of Practice for the TL 9000 Certification Process r7.2 available on www.tl9000.org . Users should ensure they have access to a reliable internet connection before beginning the course or exam. Passing score for the exam is 75%.

This Site License covers 75-99 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This 20 minute course provides an overview of the changes in the R5.5 Point Release to the TL 9000 Measurements Handbook. Participants in this course will acquire an understanding of the changes incorporated in the point release. The course concludes with a quiz and a certificate of achievement awarded to participants with passing scores. This e-Learning course is open to everyone but is required for Certification Body auditors to update their qualifications before audits can be conducted to the new revision of the Measurements Handbook.

This Site License covers 100+ users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This 20 minute course provides an overview of the changes in the R5.5 Point Release to the TL 9000 Measurements Handbook. Participants in this course will acquire an understanding of the changes incorporated in the point release. The course concludes with a quiz and a certificate of achievement awarded to participants with passing scores. This e-Learning course is open to everyone but is required for Certification Body auditors to update their qualifications before audits can be conducted to the new revision of the Measurements Handbook.

This site license covers 2-9 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to TIA QuEST Forum members and TL 9000 registrants and are subject to approval.

This course provides an in-depth overview of the changes from Release 5.0 to Release 5.5 of the TL 9000 Quality Management System Requirements Handbook. Participants of this course will come away with an understanding of the changes incorporated in TL 9000 Requirements Release 5.5 and how they will be affected by these changes. The course concludes with an exam and a certificate of achievement awarded to participants with passing scores.

This site license covers 10-24 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to TIA QuEST Forum members and TL 9000 registrants and are subject to approval.

This one and half hour course provides an in-depth overview of the changes between Release 5.0 and Release 5.5 of the TL 9000 Quality Management System Requirements Handbook. It summarizes the changes between Release 5.0 and Release 5.5 of the Requirements Handbook and explains their impact on the organization, its customers, and the audit process. Participants of this course will come away with an understanding of the changes incorporated in TL 9000 Requirements Release 5.5 and how they will be affected by these changes. This training also includes information on auditing the TL 9000 Measurements based upon work done to address issues identified as a result of the Validation Audit Program. The course concludes with an exam and a certificate of achievement awarded to participants with passing scores. This 1.5 hour e-Learning course is open to everyone but is required for Certification Body auditors to update their qualifications before audits can be conducted to the new revision of the Requirements Handbook.

This site license covers 25-49 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to TIA QuEST Forum members and TL 9000 registrants and are subject to approval.

This site license covers 75-99 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to TIA QuEST Forum members and TL 9000 registrants and are subject to approval.

This site license covers 100+ users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to TIA QuEST Forum members and TL 9000 registrants and are subject to approval.

This site license covers 50-74 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to TIA QuEST Forum members and TL 9000 registrants and are subject to approval.

This site license covers 2-9 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This site license covers 10-24 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This site license covers 25-49 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This site license covers 50-74 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This site license covers 75-99 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This site license covers 100+ users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This Site License covers 2-9 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This Site License covers 10-24 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This Site License covers 25-49 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This Site License covers 75-99 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This Site License covers 100+ users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.

This Site License covers 50-74 users
Please complete the site license agreement and send to site.license@questforum.org. Click on Proceed to Checkout and then set Quantity as the number of seats (users) to determine the price. Site-licenses are sold only to QuEST Forum members and TL 9000 registrants and are subject to approval.