TL 9000 2016 (R6) Requirements eLearning Course

This three hour program provides a review of the TL 9000:2016 (R6) Quality Management System Requirements Handbook. The program is structured to bridge the gap between ISO 9001 and TL 9000 by summarizing the intent of each additional requirement and its impact on telecommunications service provision. Participants will learn about the benefits of TL 9000 in relation to increased performance and customer satisfaction, and gain an understanding of the TL 9000 requirements and registration process. Key session topics are an overview of TL 9000 including benefits to performance and customer satisfaction, the relationship to ISO 9001, TL 9000 documentation requirements for processes, procedures and methods, and a summary of each additional TL 9000 requirement including the intent and impact. This course is a prerequisite for everyone attending the QuEST Forum sanctioned TL 9000 QMS Auditing Class and/or TL 9000 Implementation Class. It is also recommended for anyone needing a full knowledge of TL 9000 requirements, or looking to expand their credentials, including, quality managers, implementation team members, and process owners. The course takes approximately 3 hours to complete. Learners should have copies of the TL 9000:2016 (R6) Requirements and TL 9000 Measurements R5.5 Handbooks available when taking the course.


Non-Member Price: USD 540.00

Member Price: USD 450.00

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