2016 EMEA Regional Conference
Balancing Disruptive Innovation, Customer Experience and Quality

20 - 22 June 2016

Novotel Barcelona City
Avenida Diagonal 201
(Entrada por Ciutat de Granada)
HB004414
08018 Barcelona, Spain
Telephone: (+34)933262499
Email: h5560@accor.com

Agenda

At-A-Glance: (see detailed Agenda for times and more information)

Monday, 20 June:
Executive Board: (by invitation only)
    Executive Board Lunch
    Executtive Board Meeting
    Executive Board Dinner
Pre-Conference Workshops (open to all registrants)
    KPI Workgroup Meeting
    Jump Starting into TL 9000

Tuesday, 21 June:
Conference Day 1
Networking Reception & Award Ceremony (open to all registrants)

Wednesday, 22 June:
Conference Day 2

Registration Fees

Member Fees	US $475.00 (approximately, € 420)
Non-Member Fees	US $625.00 (approximately, € 550)
Networking Reception Fees	US $80.00 (approximately, € 70) per person for the reception Note: Registration fees includes Networking Reception on Tuesday evening.

Registration Dates

Open Date	19 April 2016
Close Date	22 June 2016

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